Terms And Conditions

• This website is owned and operated by AVACreations Social Impact Foundation (henceforth referred as ” by AVACreations Social Impact Foundation ” or “AVACreations” or “we” or “us” or “our” “avacreations.in”  having its registered office at Matia Pahar, Majpara, Kahikuchi, Azara, Guwahati-781017, Assam.
•  In using the services provided by our website avacreations.in you are deemed to have accepted the terms and conditions listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms and conditions till the time you access this website.
• AVACreations reserves the right to change these terms and conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible. All rights including copyright, on this website, are owned by AVACreations . Any use of this website or its contents, including copying or storing it in whole or part without the permission of AVACreations is prohibited.
• If you have any queries about these terms and conditions or any complaints or suggestions regarding our website, please feel free to write to support@avacreations.in .(Timings: 9.00 A.M to 6.00 P.M Indian Standard Time)
• Transit Insurance: All goods will be fully insured by AVACreations until they reach you, so your purchase is 100% safe.

Eligibility Criteria

If you are below 18 years of age, you are prohibited to use/purchase/contract from or with this website. Persons who are incompetent to contract within the meaning of the Indian Contract Act, 1872 are not eligible to use this website.
Those who choose to access this website from outside India are responsible for compliance with local laws and if to the extent local laws are applicable. In case if any Indian states prohibit direct sale of merchandise from other states and require special documentation to effect such a sale without dual taxation, if we receive an order from such states or to be delivered to such states under such circumstances we retain the right to accept or reject the order.

Pricing and Payment

For orders being shipped within India, the payment can only be accepted in INR. Prices will be MRP and CGST/SGST and IGST, as applicable.

In case of international credit cards being used for domestic orders, the transaction amount will be converted to INR before the payment is accepted. Currency conversion charges may apply according to your credit card policy. If you have made the payment by International card or foreign bank issued card then you will be required to send us any government issued photo Identity proof of the country of residence as mentioned below

a) Passport with Visa Copy
b) Driving license
c) Employment card
d) Any other government issued ID proof of the country of residence.

International Orders: Payments for International Orders are accepted through PayPal gateway either by your PayPal account or by using International credit/debit cards only. For orders being shipped outside India, the payment will be accepted only in US Dollars. For international orders, currency conversion rates will apply according to the prevailing exchange rates on the day of placing the order.

For shipments being sent outside India, Prices will include all the applicable taxes in India and the shipping and handling charges.

For International Orders you will be required to send us government issued photo Identity proof preferably: 
a) Driving License
b) Passport
NOTE: Indian issued cards will not be accepted for international orders.

Delivery Status

We understand that your privacy is important to you and we respect that. We ensure you that we maintain complete confidentiality of the details that you have shared with us and will not share it with any third party.

A tentative delivery date/time will be given along with the order confirmation email. The exact delivery date shall be provided as soon as your order is ready for dispatch. Alternatively, registered customers can track their order .

Your Conscience

You have to provide true, accurate, current and complete information about yourself while registration on www.avacreations.in
You should maintain and promptly update the registration data to keep it true, accurate, current, and complete. If you provide any information that is false, inaccurate, incomplete or not current or if AVACreations has reasonable grounds to suspect that such information is false, inaccurate, incomplete, not current or not in accordance with this user agreement, we have the right to indefinitely suspend or terminate your membership and refuse to provide you with access to our website.
In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information), any extra cost incurred by AVACreations for re-delivery shall be claimed from you and you shall bear such expenses.
You will provide authentic and true information in all instances where such information is requested of you. AVACreations reserves the right to confirm and validate the information and other details provided by you at any point in time. Further, AVACreations also reserves the right to ask for additional information for accepting orders or before making a delivery in certain cases. If upon confirmation, your details are found to be false (partially or completely), AVACreations has the right in its sole discretion to reject the registration and debar you from using the services of www.avacreations.in and or other affiliated websites without prior intimation whatsoever.
You confirm that the address at which delivery of the product(s), ordered by you, is to be made is correct and proper in all aspects.
Before placing an order you shall check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale and invitation to offer included in the item’s description.
If there is any delay in the delivery caused due to any natural calamity, public holiday or any other unforeseen circumstance, then you shall not hold AVACreations liable for such delay in the delivery of the product.
In case you use International card or foreign bank issued card for payment of domestic order or you have ordered something to be delivered outside India, then you have to provide us any government issued photo identity proof. For example:
i) Pan card
ii) Driving License
iii) Passport
iv) Voter identification card
v) Postal identification Card (Aadhar)

Restriction

AVACreations reserves the right, at its sole discretion, to limit the quantity/value of the items purchased by you and such other restrictions as may be applicable to orders placed by the same account, the same credit/debit card and also to orders that use the same billing and/ or shipping address. We will provide notification to the customer should such limits be applied. AVACreations reserves the right at its sole discretion to prohibit sales to anyone as it may deem fit.

Site Reliability

You are prohibited from violating or attempting to violate the security of this website, including, without limitation:

1.  Accessing data not intended for you or logging onto a server or an account which you are not authorized to access.
2.  Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.
3.  Attempting to interfere with service to any other user, host or network , including , without limitation via means of submitting a virus to the site, overloading, flooding, spamming, mail-bombing or crashing.
4. Sending unsolicited email, including promotions and or advertising of products or services.